Bizflix Global Limited (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information we collect
We collect information you provide directly:
- Account information — name, email address, and password when you register.
- Enrolment data — course selections, progress, and completion records.
- Payment information — billing details processed securely through our payment provider (Stripe). We do not store full card numbers.
- Communications — messages you send through our contact form or support channels.
We also collect information automatically:
- Browser type, device, and operating system.
- IP address and approximate location.
- Pages visited and time spent on our site.
- Referring URL and search terms.
2. How we use your information
- To provide and improve our courses and services.
- To process payments and manage your subscription.
- To send you course updates, certificates, and service messages.
- To send marketing communications (only with your consent).
- To analyse usage patterns and improve our platform.
- To comply with legal obligations.
3. Legal basis for processing
Under UK GDPR, we process your data based on:
- Contract — to deliver courses you’ve enrolled in.
- Consent — for marketing emails (you can withdraw anytime).
- Legitimate interest — to improve our services and prevent fraud.
- Legal obligation — to comply with tax and regulatory requirements.
4. Data sharing
We do not sell your personal data. We share data only with:
- Payment processors (Stripe) to handle transactions.
- Analytics providers (Plausible Analytics) for privacy-friendly usage statistics.
- Hosting providers based in the UK/EEA.
- Legal authorities when required by law.
5. Data retention
We retain your account data for as long as your account is active. Course completion records and certificates are kept indefinitely so you can access them. If you delete your account, we remove personal data within 30 days, except where retention is required by law.
6. Your rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
To exercise these rights, email contact@bizflix.training.
7. Cookies
We use essential cookies for site functionality and optional analytics cookies (with your consent). You can manage cookie preferences in your browser settings.
8. Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. No method of transmission is 100% secure, but we take reasonable steps to protect your data.
9. Changes to this policy
We may update this policy from time to time. We will notify registered users of significant changes via email.
10. Contact
If you have questions about this policy, contact our Data Protection Officer at contact@bizflix.training or write to: Bizflix Global Limited, Unit 39 Oxbridge Road, Podium, 85 Ealing Cross, Ealing, United Kingdom, W5 5BW.
